1. Meeting everybody’s requirements
Whatever your needs, we are committed to delivering quality service with an outstanding level of customer service. Having a dedicated point of contact means you can stay in control throughout the whole planning process, whilst fully-briefed delivery teams make sure your stay, parties and events runs smoothly and successfully. That makes us Home away from home
2. The Vision to be the best at what we do
Excellent customer service is at the heart of everything we do. By working closely with you from the very start we will create a truly inspirational environment to ensure a successful experience at excellent value for money. We listen carefully to your specific needs, capturing every detail of your requirements and our team of warm and friendly staff go that extra mile to ensure your experience with us is a memorable one.
3. Keep the restaurant spotless.
As glamorous and exciting as our restaurant may seem, there’s a whole other side that people don’t get a glimpse of. Besides the work that goes into running a kitchen and the front house, and to consistently produce amazing dishes so guest keep returning to the restaurant, there’s the routine work of keeping the restaurant clean. Sounds like a drag but it is the single most important part of a restaurant crew’s job
4. Choose music carefully.
In the hotel world, music has recently become an important element within a property, adding some “good vibes” for guests. Guests may be surprised to learn that it may not just be a random tune chosen by the front desk staff’s iPod, but instead a carefully-constructed music plan focusing on selecting music that evokes positive emotions.